Distributive policy

Harvester’s new self-serve salad bar policy prompts customers to threaten boycott

Harvester has come under fire for its new policy that forces customers to line up at its famous all-you-can-eat salad bar. The popular restaurant has over 230 locations across the country and serves an extensive menu including grilled meat, fries, salads and more.

One of the favorite perks of the restaurant’s Harvester customers was that if they ordered a meal, they could help themselves to several different salads. However, since reopening after the coronavirus pandemic, customers have had to queue to be served by staff.

Harvester fans have taken to social media to express their frustrations with the change. One said, “I’m boycotting Harvester until I can serve my own salad. Way too much for my anxiety to have someone do it for me!

Another said: ‘I miss the days when you could help yourself to a Harvester salad cart. Now I’m ashamed that I only had a quarter of the penne pasta and potato salad I would have chosen before.

A Harvester spokesperson said: “We are currently researching how to offer our customers the best version of Salad Bar Unlimited in 2022 and beyond. We’re reviewing consumer feedback and hope to update Harvester’s Salad Bar fans on any changes in the coming weeks.

Yesterday Mirror Online reported that households will see their annual food shopping bills rise by £380 this year due to soaring grocery prices. Figures from Kantar analysts show food price inflation jumped to 8.3% in the four weeks to June 12. This is a 7% increase in May and the highest level since April 2009.

The restaurant chain is making major changes to its operation

The rising cost of food and groceries means the average annual shopping bill will rise by £380 in 2022, or more than £100 extra since April alone. According to the research, shoppers are increasingly swapping branded items for cheaper own brand products as they seek to manage their budget.

Branded product sales fell 1% in the 12 weeks to June 12, while own-brand sales increased 2.9% and value own-brand ranges jumped 12%. Grocery analysts warned this month that supermarket costs could rise 15% this summer and leave shoppers skipping meals.

The Institute of Grocery Distribution (IGD) said households are expected to pay more for basic necessities, including dairy products, bread and meat, as inflation is expected to reach 11%. This means a typical family of four could see their shopping bill rise by up to £40 a month, he warned.

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